Privacy Policy

Scope of our Privacy Policy

This privacy policy covers the website of Knowledgebiz: www.knowledgebiz.pt

With address in Knowledgebiz, Rua Marcos Assunção, nº 4, Escritório 2.09, 2805-090 Almada. Phone +351 214 075 297, e-mail geral@knowledgebiz.pt

The team of Knowledgebiz respects the privacy of the User and processes their personal data in accordance with the laws in force. The data will not be processed for any purpose other than those specified here. The team of Knowledgebiz reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes.

For what purposes are collected personal data of the User?

The data collected in the forms of the website of Knowledgebiz are exclusively destined to the processing of the requests of the users, and will not be used for any other processing.

Does Knowledgebiz use the personal data collected for Direct Marketing?

Knowledgebiz will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. Knowledgebiz does not sell or trade your data with third parties.

Who has access to the user’s personal data?

Knowledgebiz does not disclose to third parties any personal data of its Customers and Users, without their consent, except as required by law.

What are your rights when you give us your data?

In accordance with the applicable legislation, Knowledgebiz undertakes to respect the confidentiality of its personal information and ensure the exercise of its rights to:
a) Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how Knowledgebiz uses their Personal Data.

b) Right of access: in addition to the right of information, you can access your personal data that we treat and keep. In these cases, Knowledgebiz will give you a copy of the personal data that are object of treatment. In addition, when requested through electronic means, the information will be provided in an electronic format of common use.

c) Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us for the above contacts.

d) Right of erasure / right to be forgotten: you can ask us to delete your data, however, please note that this is not an absolute right, since we may have legal grounds or other legitimate interests for the retention of your personal data.

e) Opt-out right, including direct marketing: you can either unsubscribe from Knowledgebiz newsletter or choose to be removed from our direct marketing communications at any time. The easiest way to do this is by clicking on the “remove” link in any email or communication we send you, but you can also contact us for that purpose.

f) Right to withdraw consent at any time for data processing: you may withdraw your consent to the processing of data when such processing is based on your consent. Withdrawal of consent does not affect the legality of consent-based treatment prior to withdrawal.

g) Right to file a complaint with the CNPD: If you consider that the processing of your personal data by Knowledgebiz violates the applicable data protection legislation, you may file a complaint with the National Data Protection Commission (“CNPD”).

h) Right to portability of data: you have the right to move, copy or transfer the data from our database to another.

i) Right to limit treatment: you have the right to request the restriction of the treatment of your data in the following situations: if you dispute the accuracy of the data, if the treatment is illegal and do not want to erase your data, but only limit it, if the data is no longer necessary to Knowledgebiz but necessary to the visitor/customer or if you have exercised the aforementioned right of opposition, during the period of time in which Knowledgebiz analyzes their legitimate interests in treatment prevail or not over that right.

In order to request the exercise of any of the rights enumerated above, in addition to the forms specifically mentioned in the respective paragraphs, you may send a communication addressed to the abovementioned address or by sending an email to the email address also mentioned, which address you may also use if you have any questions regarding this Privacy Policy.

Where are User data stored?

Knowledgebiz stores the data of its clients and users in its servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws. If you wish to be removed from our database, you may exercise this right by contacting us through the various means available on the site.

Does Knowledgebiz use cookies on your website?

The Knowledgebiz (www.knowledgebiz.pt) website uses cookies in certain areas. Cookies are files that store information on the user’s hard drive or browser, allowing websites to recognize it and know they’ve visited them before. You may configure your browser to refuse cookies, but in that case, the website or portions thereof may not function properly. Cookies are used to monitor and analyze the use of the website, allowing the team of Knowledgebiz to provide the best user experience.

The cookies used do not collect information that identifies the user. Cookies collect generic information related to preferences, such as how users arrive and use the site or zone of the country / countries through which they access, etc.